I'm sorry about the issue. Is there any error or message?
Was it working fine previously? Or is this a new printer or new computer or new internet modem / router device, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,