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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a wf-2630 brand new black ink, its only printing half

Customer Question

hello i have a wf-2630 brand new black ink
JA: How long has this been going on?
Customer: its only printing half black rest is white
JA: What troubleshooting have you tried?
Customer: none
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Printers
Expert:  Sudipto replied 3 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Do you mean the letters are half printing ?

Customer: replied 3 months ago.
Expert:  Sudipto replied 3 months ago.

Thanks, ***** ***** have tried anything else, except replacing the cartridges to solve this problem or the problem started after replacing the cartridges ?

Customer: replied 3 months ago.
mainly white
Customer: replied 3 months ago.
are you still there?
Expert:  Sudipto replied 3 months ago.

Thanks, ***** ***** have tried anything else, except replacing the cartridges to solve this problem or the problem started after replacing the cartridges ?

Customer: replied 3 months ago.
no thanks i want to fix
Customer: replied 3 months ago.
Hello?
Expert:  Sudipto replied 3 months ago.

Sorry, I do not understand your reply, are getting my replies ?

Customer: replied 3 months ago.
No thank you
Expert:  Sudipto replied 3 months ago.

I want to know that, do you have tried anything else, except replacing the cartridges to solve this problem or the problem started after replacing the cartridges ?

Customer: replied 3 months ago.
i dont want to pay any more than the $5.00
Expert:  Sudipto replied 3 months ago.

Sorry, I think there is some confusion, please contact our customer care for the payment issue.

Customer: replied 3 months ago.
whats the confusion ?
Customer: replied 3 months ago.
What is customer care phone number please?
Expert:  Sudipto replied 3 months ago.

Here is the number. 1800-679-634