Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
What is the make/model of the printer?
Are you getting any error codes/messages?Any pattern to the flashing lights?
The printer will always give an error or alarm if there is a problem.
Look carefully at the printer, and tell me exactly which lights are showing, what color, what pattern if flashing, etc. For example flashing 3 times, pause, flash 3 more, etc
I need complete and specific detail from you, to be able to help.
I'm sorry, but the information you are providing is not sufficient for me to diagnose the problem.
What lights are flashing?What color is each?What pattern is it flashing, how many times does it flash?Example: Power light flashing green twice, alarm light flashing orange 3 times
You keep saying "it", but do not reference what you are talking about.
WHICH LIGHT is flashing green twice?What cable are you referring to? Usb? Power? What happens after you adjust the cable?
What happens after you adjust the cable?
I'm sorry, but the information you are providing is conflicting and unclear, and not sufficient for me to be able to help you.
If you'd like to speak by phone we may be able to resolve this more easily. I've sent you a phone offer you may accept if you wish to work on this further.
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