How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have an Epson XP-410 and for the last two days I have

Customer Question

I have an Epson XP-410 and for the last two days I have gotten "load paper" after I send a print job; there were 20-30 sheets of paper in the tray. I have reloaded the paper, checked settings, turned printer off and back on, to no avail. I just tried to update the driver and got error message 80240017. It feeds the page partially but does not begin printing or continuing to feed.
Submitted: 3 months ago.
Category: Printers
Expert:  Jason Jones replied 3 months ago.

Hello,
I am the person that will be helping you today.

From which application are you making these prints?

I will be standing by, looking forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 3 months ago.

From which application are you making these prints?