Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
What id your operating system please (Windows or Mac) ? also are you trying to print a document or a picture?
What application are you printing from?
Hello, and thank you for using this service.
Sorry to hear you are having trouble. To better help you, please give me more details on the problems you are having. What "security data" are you trying to reset?
Please disregard previous reply as it was sent in error. Thank You.
I'm glad to know that the problem has been resolved.
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