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Richard, Technician
Category: Printers
Satisfied Customers: 30281
Experience:  Printer and scanner problem resolver for over 15 years
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I have a Canon MG5250 and would like to know how to revert

Customer Question

I have a Canon MG5250 and would like to know how to revert to using its front tray because it says the rear tray is empty.
JA: Can you guesstimate how old your Canon is? And just to clarify, what's the exact model?
Customer: Less than five years. Canon Pixma MG5250.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC with Windows 10.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It's only happened today and there was only an error message when I tried to print saying the rear tray was empty. I'm not going to risk damaging the printer!
JA: Anything else you want the printer expert to know before I connect you?
Customer: That's all, thanks.
Submitted: 2 months ago.
Category: Printers
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you please click start, type in devices and click on devices and printers.

Right click on your printer and select print properties

Then click on page setup and set the correct tray there.

Let me know the results please.