Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
Do you have the printer connected via wifi, or usb?Do you see any errors/indicators on the printer display itself?
Okay if you are trying to print, and it keeps coming up to the FAX mode when you print, it is just set to the wrong mode,
go into the windows settings under printers, click on the brother printer entry (not the fax entry) and choose Set As Default.
Let me know if that helps,
Yes but every time you do that, it is going to come back when you reinstall or reboot, the fax driver is an automatic part of the software package.
You still need to set the main brother usb printer driver as the default printer.
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too, just let me know. Just let me know either way.
Do you need more help with this?