Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.
Are you getting any error message ? or you can just see your wifi status as bad. Ar you able to use your wifi using your phone or laptop ?
Please see perform the steps sown in this document and see if you are still facing connectivity problem. If it is not working then see if you are able to print using wired connection.
You did not reply to my messages so that I get to know what exactly your problem is.
Anyways,I will ask customer support team to refund your amount. Before that I would like to know, Would you like to pay any amount for my time on it? It can be any like $5,$10 etc.
You have a big big misconception. May be you are now started taking every thing in wrong sense. Leave this prejudice.
As we promised. You will get your amount back as per you wish.
Thank you !!!