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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a HP Officejet 8610 printer, and cannot print. I

Customer Question

I have a HP Officejet 8610 printer, and cannot print. I continue to get a printer in error stae message. Have looked on-line and tried suggestions to no avail.
Submitted: 3 months ago.
Category: Printers
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Are you getting this error code on the computer, or on the printer itself?
What do you see on the printer display?