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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It will not let me scan into quickbooks, hp envy 5660, I

Customer Question

it will not let me scan into quickbooks
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: hp envy 5660
JA: What troubleshooting have you tried?
Customer: I have tried set up wizard, restarting computer, making sure that printer/scanner is my default
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: i think that's all
Submitted: 2 months ago.
Category: Printers
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me please exactly what happens when you try to perform a scan into Quickbooks?

and is it only within Quickbooks you cannot scan? Or none of the programs allow this?

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