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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I NEED ASSISTANCE CONNECTING A CANON PIXMA IP100 PRINTER

Customer Question

HELLO, I NEED ASSISTANCE CONNECTING A CANON PIXMA IP100 PRINTER BLUETOOTH. I HAVE THE USB BLUETOOTH THING
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: The printer is basically new I had only used it before a few times with another apple mac> I have a new mac I am trying to connect without using the cable. the printer is about 3 years old.
JA: What troubleshooting have you tried?
Customer: I followed the directions from canon knowledge base but Im not sure the drivers reinstalled. I looked for it in applications but didn't see it. I can print with the cable but I just got the bluetooth accessory =yesterday
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no, that is all thank you
Submitted: 3 months ago.
Category: Printers
Expert:  Bhavik Joshi replied 3 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 3 months ago.

Canon Knowledge base is the good place to start with. Did you struct in any of the steps while following instruction ?

Expert:  Bhavik Joshi replied 3 months ago.

Did you try using instructions from video tutorials ? If not then see try to follow instruction form here :-

https://www.youtube.com/watch?v=umiqSieWwAw

And let me know where or at which step you are facing/getting problem.

Expert:  Bhavik Joshi replied 3 months ago.

I would also suggest you to uninstall and re-installed your printer drivers and make sure print spool is running. To see if printer services are on in windows PC follow below instructions :-

Press Window key +R ----> type services.msc and check print spooler, Bluetooth services etc to make sure everything is up and running and then try to do it again.