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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Half of the letter is unclear, about two weeks, just

Customer Question

half of the letter is unclear
JA: How long has this been going on?
Customer: about two weeks
JA: What troubleshooting have you tried?
Customer: just reprinting
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 2 months ago.
Category: Printers
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 2 months ago.

is it the printout you are not getting a clear copy?