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Richard, Technician
Category: Printers
Satisfied Customers: 30149
Experience:  Printer and scanner problem resolver for over 15 years
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After upgrading firmware on my clx 3305fw its stuck in

Customer Question

after upgrading firmware on my clx 3305fw its stuck in upgrade final fw mode
JA: How long has this been going on?
Customer: about an hour since the upgrade
JA: What troubleshooting have you tried?
Customer: havent really found anything I can do
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no just this problem
Submitted: 2 months ago.
Category: Printers
Expert:  Richard replied 2 months ago.

Hi there and welcome

If it is still going then it has either crashed or it is not updating the printer with the completion flag so the printer can continue.

You will need to remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please