Hi there and welcome
You need to install the full Driver and software package which will install the scanning software on your computer. It is this software that you use to scan with
The software you can download from my link below
Click me to open
Download the Driver and Software package, run the installation and you will then have the software installed that you can use to scan with
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please