I'm sorry about the issue. During the installation of the downloaded software, did it give you the wireless option / setup option?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
I'm sorry. I'm not affiliated with HP. HP support can be slow, and they usually charge you more, especially if your device is out of warranty. I'm an independent computer tech; I can fix your computer / printer issue quickly right now. If you'd like to fix your printer issue or with any other computer issue, please let me know.
Please let me know if you'd like to continue; we guarantee our service. Thank you,
I'm sorry; you came here and asked me for support, so that's why I'm responding. I'm sorry about the misunderstanding. No problem; we are canceling this per your request. If you still need help with this issue later on or with any other computer issue in the future, please come back any time as you wish. we guarantee our service, so you don't have to worry about anything. Thank you,