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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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EarthLink said to contact you about downloading another

Customer Question

EarthLink said to contact you about downloading another browser. I have Internet Explorer.
JA: How long has this been going on?
Customer: For at least a year.
JA: What troubleshooting have you tried?
Customer: I have called Earthlink and Timer Warner Cable many times. they said I need to have you help me.
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Thank you. Just connect me to the printer expert.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HP Pavilion All in One
Submitted: 10 months ago.
Category: Printers
Expert:  Jason Jones replied 10 months ago.

Hello,
I am the person that will be helping you today.

How may I help you today? It appears that you need help with your browser or with a printer.

I will be standing by, looking forward to your response.

Thank you,
Jason

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