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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Will not print, has new cartriges, since I just installed

Customer Question

will not print, has new cartriges
JA: How long has this been going on?
Customer: since I just installed the cartriges
JA: What troubleshooting have you tried?
Customer: everything
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: printer was not used for a long time
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: epson nx100
Submitted: 2 months ago.
Category: Printers
Expert:  Nathan replied 2 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Are you getting an error messages?
Does it go through the motions, but outputs a blank page?

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