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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I purchased all new cartridges except black Installed them

Customer Question

I purchased all new cartridges except black Installed them and did first pulled plug and then printer said to contact you i have officejet 6600 i put in 933 cartidges and no work. wireless bluu light is on and i put on printer. my name is bov
Submitted: 8 months ago.
Category: Printers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What error message shows up on your HP Officejet 6600 printer's own screen, please?

Let me know, using the Reply To Expert function, so that I can advise and help you with the problem.