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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Quark - I am getting an error - insufficient memory to

Customer Question

Quark - I am getting an error - insufficient memory to rasterize a transparency - then it wont pick up the graphic or will ignore drop shadows
Submitted: 8 months ago.
Category: Printers
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What version of Quark are you using, please?

And on what MAC OS X version is it running?

Also, other information I could use in advising you through the difficulty would be:

- what file type or file format you are editing or opening with Quark?

- whether this error is long-term, with one file or multiple files, or just a short-term and "it just happened today" sort of problem.

Let me know, using the Reply To Expert function, so that I can advise you. Thanks.

Customer: replied 8 months ago.
Quark 8.5.1 - Windows 7 I design a magazine ach month - 32 pages - full of files of all kinds - this is a long term error - usually I just wing it and sometimes it works sometimes it doesn't. this particular error is on a PNG logo - I need the transparency in the background because it is layered over a photo
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Russell H. replied 8 months ago.

Try doing an 'Ignore Transparency Flattening', and see whether that produces an adequate quality of result. (I can't see what you're working with, so this may take a few tries to get right... and thank for the response and the information.)

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

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