Printer Repair Questions? Ask IT Technicians for Answers ASAP
Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Can you tell me, which version of Windows do you use ?
Thanks, ***** ***** of documents, you are trying to print ?
OK, this seems to be a software problem, it will be best if I can connect with your PC and help you to solve the problem, as I will be able to see your PC, would you like to try that or do you want me to give you the steps here.
Ok, do you know how to open the devices and printers window or should I give you the steps for that ?
OK, do you see the Epson printer icon ?
Now, right click on the printer icon and select What's Printing and let me know, what do you see ?
Thanks, ***** ***** select the printer icon, check the base of the devices and printers window and let me know the status of the printer ?
Ok, leave it. Can you create a new single page document and try to print it ?
Are you able to print that seventeen page document ?
Please let me know, if you need any help or face the same problem otherwise, please remember to give a positive rating, as that is the only way I am compensated for my time and effort.