Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
That is, I'm sorry to say, not a hopeful sort of error. Usually it ends with the printer being considered 'broken', and having to be either repaired or replaced. With that in mind, I may also say that there are things to try before coming to that conclusion.
First, I need to ask some questions, please:
- How old is the printer?
- Do you use genuine Canon OEM-original ink cartridges in the printer? or refills, or remanufactured cartridges?