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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1139
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I was copying a photo the printer said rhee was a problem

Customer Question

I was copying a photo the printer said rhee was a problem Thanks Joan
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HP ENVY 7640
JA: What troubleshooting have you tried?
Customer: How do I do that
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so I just replaced new color yesterday.
Submitted: 3 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 3 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

What is the exact Error that you are seeing, Madam?