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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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PhotoSmart C4795 SERIES Offline. Donot know how to get back

Customer Question

PhotoSmart C4795 SERIES Offline. Donot know how to get back online.
Submitted: 2 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 months ago.


I'm sorry about the issue. Are you currently able to make a copy from the printer's glass (not printing from the computer)?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Is the printer connected to the computer with a USB printer cable? Or is the connection wireless?
Please reply at the box below. Thank you,

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