Printer Repair Questions? Ask IT Technicians for Answers ASAP
I'm sorry about the issue. What's the name of the application you use for scanning?
If you open the Image Capture application, is it able to scan?
Please reply at the box below. Thank you,
Thank you. Please download and install the scanner driver file misd-mac-ijscanner14f-4_1_3-ea21_3.dmg at the website below and check:
- If needed, download install the printer driver file mcpd-mac-mg7500-11_7_1_0-ea17_2.dmg at the website below and check
- If needed, quit the IJ Scan Utility application, then download and install the latest IJ Scan Utility file misu-mac-2_3_1-ea21_3.dmg at the website below and check:
, and/or the file msul-mac-2_3_0-ea21_3.dmg
- If needed, open Finder -> Applications -> Image Capture and use it to scan.
Please reply at the box below to continue. Thank you,