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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I signed up for instant ink when I purchased my printer 4650

Customer Question

I signed up for instant ink when I purchased my printer 4650 from Best Buy and I can not get in to request more ink
Submitted: 5 months ago.
Category: Printers
Expert:  Jason Jones replied 5 months ago.

Hello,
I am the person that will be helping you today.

When you attempt to sign in, what occurs?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 5 months ago.
when I try to print I get a message saying cannot print contact www.hpinstantink
Expert:  Jason Jones replied 5 months ago.

Your initial question was regarding signing in so that you could request more ink. Your last message is regarding your inability to print. Do you need help with purchasing more ink or with printing now?

Expert:  Jason Jones replied 5 months ago.

Are you still with me?