Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
It is not difficult to connect your printer wirelessly. It is just a matter of reinstalling your printer drivers with a wireless connection. You will need the cable to first connect your printer to the wireless network, Then the cable is removed to install the drivers and connect them to your printer through the wireless network.
It is more than just changing a setting. In your Printers window you have a print server icon for your usb connected printer. We will install another print server icon for the same printer connected wirelessly.
Go to the Apple Icon > System Preferences> Printer Preferences to open the Printer window on a Mac.
Are you going to be installing the printer drivers from a CD or DVD?
No worries. WE can download in install them from the internet. How did you do it last time?
No worries. We can download in install them from the internet. Here is a link to the website:
Since there is no new driver for OSX 10.11 El Capitan, please select these drivers for OSC 10.10 Yosemite:
MX330 series Scanner Driver Ver. 14.11.4a (OS X 10.5/10.6/10.7/10.8/10.9/10.10)
Do not select CUPS drivers.
Have your printer turned on with the screen active and the usb cable connected before you begin. During the first part of the process you will need to enter the name of your wifi network and the password. During the second part you will need to select the Wireless connection method.
You can take care of that by restarting your computer. To return to this conversation, select the link in your latest notification email from ust Answer.
How is it working now?
Sorry for the delay in my response. I was taking a break.
I was on my break when you came back online. Are you able to print wirelessly now?
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Bluetooth is a completely different protocol and is not involved in any way with your wireless network. The cable that is still in use is the usb cable. You did not get a chance to select your wifi network name (SSID) and enter the password (Network Security Key and then remove the cable and do a wireless installation of the drivers, because I was mistaken. I thought that the driver package would include a utility to connect your printer to your wifi network. I apologize for the inconvenience.
It may be possible to connect your printer to your wireless network by using your printer control panel, if you can find a Network button or menu. We can work on it tomorrow or Friday
I will be away in the afternoon and evening on Thursday, but we may be able to work on it in the morning or late night. Otherwise, I will be available anytime Friday, if that works for you.
Roger that. I'll be looking for you later tonight then.
I haven't been feeling well tonight. I apologize for not being online earlier. I don't know if you still want to do it tonight, or if you want to wait until tomorrow.
It is quite late to start anything new. Let's do this tomorrow or Sunday. Dis you get the Ethernet cable?
Good afternoon. I have been reviewing your printer documentation for detailed instructions on setting the internet protocol (IP) parameters to connect to your local area network (LAN) using an Ethernet cable. Finding none, I recall now that your printer may not be Ethernet ready. Early models of the Canon MX330 printer did not have an Ethernet port built-in. hey had an Ethernet card slot which could accommodate an external Ethernet card purchased separately as an accessory. The technology has changed, and it may not be possible to get an Ethernet card for your printer if your printer does not have an Ethernet port. I do not know if Canon will supply them anymore.
You have said that there is a wireless network in your office that is faster than the one in your house. My recommendation is that you leave the MX330 printer connected directly to the house computer by the USB cable and purchase another printer for your office. You can connect it wirelessly or by Ethernet cable to the modem or router there, and you will be able to connect your MacBook to it wirelessly. Modern printers are not expensive, they offer higher performance, and you will not have to walk from the office to the house to get your print jobs.
You are welcome. I am glad Thai could help. You can check the back of your MX330 printer to see if it as an Ethernet port or not, but either way, it would be a good idea for you to get a new printer for your office.