Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
To start with, lets run through this full procedure methodically, from top to bottom.
Once complete, let me know if you still get the same error, a new error, or if the machine is now working.
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Allright, in that case if you co uldnt find a jam.. Then what you have is a hardware error.. Hopefully, the machine is under a year old in which case you can get epson to replace it for free.
I would call epson and have them replace it for you, as they will simply have you ship the printer to them, and then they will ship a new printer back to you.
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