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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We have a Brother MFC 8950 DW multi use fax/copier/scanner -

Customer Question

We have a Brother MFC 8950 DW multi use fax/copier/scanner - we are unable to print to it from any of the networked PCs. When we try to fax out - we get "poor line condition / out of memory" Copying and scanning appear to be functioning properly - can you help me trouble shoot?
Submitted: 9 months ago.
Category: Printers
Expert:  Sudipto replied 9 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Do you replaced the router, before the printing problem started ?

Customer: replied 9 months ago.
No - no changes to the router
Expert:  Sudipto replied 9 months ago.

OK, please power off the router and printer for 1 min. then turn them one, after that wait for 5 mins and try to print from PC.

Customer: replied 9 months ago.
still not working
Expert:  Sudipto replied 9 months ago.

Can you tell me, what is exactly happening, when you try to print ?