Hello,I am the person that will be helping you today.
May I ask which version of Windows or Mac OS you are using?
I will be standing by, looking forward to your response.
Yes, but that will be the final payment.
That is correct.
1) Which version of WIndows or Mac OS are you running?
2) What is the IP address on the printer?
3) Does the printer indicate that it is connected to the wireless signal?
4) Were you using the same wireless router at the old place?
Did you add the printer as a new printer after you manually connected it to the new router?
It doesn't work that way. After you add the printer to the new router, you must choose to reinstall it. Please, reinstall the printer on the computer and report back with your status.
Okay. A corporate block? Is this not your computer? Is it your work's computer?
I can send up a refund request for you now, if you wish. That just means that I am not given credit for my time.
You are very welcome.