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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Can't print have had wifi installed to my phones but

Customer Question

hi can't print have had wifi installed to my phones but computer doesn't seem to be talking to the wifi.may need to completely reload it prints some time but not today .
JA: How old is the phone?
Customer: they are cordless have a bit of age not sure
JA: What troubleshooting have you tried?
Customer: nothing not very computer savvy
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: in the printer thingy it says cannon mg 5550 but its a 5560
Submitted: 2 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 months ago.


I'm sorry about the issue. What's the model of your phone?

What's the model of your internet modem / router device?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

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