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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have had an Epson printer previously. I just bought a new

Customer Question

I have had an Epson printer previously. I just bought a new Epson ET-2550 printer. I have attached it to my electrical outlet, and to my computer, and I have switched it on. The window looks right, but the"on" sign is winking, and thewindow says "see tge set-up manual to complete the initial ink-charging" Yesterday I did what was directed several times, but it will not move ---- what's next?
Submitted: 5 months ago.
Category: Printers
Expert:  Rylan Sharpe replied 5 months ago.

Hello, I am Rylan and have many years of experience in Computer support and I am happy to assist you with your question.

Expert:  Rylan Sharpe replied 5 months ago.

Give me just one minute to research the issue you are having.

Expert:  Rylan Sharpe replied 5 months ago.

Thank you for the wait. Did you have any issues with filling the ink for each of the colors?