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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Why does my printer print the image ok, but the whole page

Customer Question

Why does my printer print the image ok, but the whole page is printed in green?
Submitted: 2 months ago.
Category: Printers
Expert:  Nathan replied 2 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

If you make a copy, directly from the glass (please test both black and color modes) how do those come out?

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