Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, my name is***** to hear about your printer. Unplug it, and hold the power button for about 10 seconds. This will drain any residual power from the printer, and will clear up the problem only if it was a microprocessor hang up.
If it doesn't resolve the problem, the printer is dead.
There is a problem that happens to the electronics, not the mechanics, and it deems the printer unusable. With Epson, they will give you a half off coupon so you'll continue using their products. All you have to do is call them, and they will give you the discount code so you can get a brand new printer for around $40-$50. Call(###) ###-#### They will also check warranty information, in case you can get a new one for free.
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