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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a wireless printer &other other day it printed all

Customer Question

I have a wireless printer &other other day it printed all black crazy ink on half of the page &I now the black won't print what can I do.?.
Submitted: 7 months ago.
Category: Printers
Expert:  Nathan replied 7 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

What is the complete make/model of the printer, please?

Are you able to make a photocopy (from the glass)?