Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. This error code is generally generated due to a mechanical problem. Please follow the steps below and check the result. If the problem persists, after following each and every step then, unfortunately, you have to replace the printer, as it is new. Let me know, if you need any further help otherwise please remember to give a positive rating, as that is the only way, I am compensated for my time and effort.
Solution 1a (thanks to anonymous):