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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16303
Experience:  HNC Computing; Large format and multifunction printer expert
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HP Photosmart A460 series printer. Cartridge jam. Can not

Customer Question

HP Photosmart A460 series printer. Cartridge jam. Can not remove cartridge to try another one. Printer is new and setting up. The cartridge that came with it is in it.
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: A646
JA: What troubleshooting have you tried?
Customer: I tried the directions on the screen
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 5 months ago.
Category: Printers
Expert:  Electronics Pete replied 5 months ago.

Hi there

Expert:  Electronics Pete replied 5 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Expert:  Electronics Pete replied 5 months ago.

Hi, just checking in on your question, do you need any further assistance?