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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Mg2920 trying to setup printer, but power light and alarm

Customer Question

mg2920 trying to setup printer, but power light and alarm light flash continuous for 22 times
Submitted: 9 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 9 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

Did the printer do this right out of the box? Did you just purchase it?

Customer: replied 9 months ago.
No it was working my daughter gave to me said it needed ink.
Expert:  VanMagnus Systems replied 9 months ago.

Did you replace the Ink, Sir or Madam?

Customer: replied 9 months ago.
Was trying to setup wireless connection with my notebook but light just flashing,power & alarm 22 times
Expert:  VanMagnus Systems replied 9 months ago.

Ok. Please do the following:

Turn off the machine, and unplug the power cord of the machine from the power supply for 15 minutes.Plug the machine back in and turn the machine back on.Let me know the results.
Customer: replied 9 months ago.
Was unplug all night still flashing
Expert:  VanMagnus Systems replied 9 months ago.

Ok, when this issue happens. The Printer must be serviced.

Your thoughts, Sir or Madam?

Customer: replied 9 months ago.
It will be cheaper if I buy new one. Thanks ,Ernest
Expert:  VanMagnus Systems replied 9 months ago.

True, would you like recommendations?

Customer: replied 9 months ago.
Thanks , no still have my HP printer still doing great since 2010.
Expert:  VanMagnus Systems replied 9 months ago.

Understood, Sir or Madam.

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