Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.
Did the printer do this right out of the box? Did you just purchase it?
Did you replace the Ink, Sir or Madam?
Ok. Please do the following:
Ok, when this issue happens. The Printer must be serviced.
Your thoughts, Sir or Madam?
True, would you like recommendations?
Understood, Sir or Madam.