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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The printer said i have to contact you account 34693744 said

Customer Question

the printer said i have to contact you account 34693744 said we will be shut off soon?????
Submitted: 2 months ago.
Category: Printers
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

Please let me, so that I can better advise and help you with this problem:

- where did the message appear?

- if on the computer's screen, in what kind of window? and what overall color(s)?

- it appeared while you were doing, what on the computer? printing perhaps? or not?

- what is the full and exact text of the message, please?

(I have to ask because I am not sure what the message is about, or if it is indeed a genuine message in good faith, as it were.)