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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Canon PIXMA MG7120. It says there is a paper jam

Customer Question

I have a Canon PIXMA MG7120. It says there is a paper jam and I have tried all the things it says to do but can't find anything jammed. I have turned it off, unplugged it and still can't get it to work. What do you suggest? Is there some kind of problem with this printer?
Submitted: 2 months ago.
Category: Printers
Expert:  Sudipto replied 2 months ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Can you please check the printer display and let me know, if you see any error code along with the message or not ?