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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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IT WON'T READ MY YELLOW INK CARTRIDGE AND THE CARTRIDGE IS

Customer Question

IT WON'T READ MY YELLOW INK CARTRIDGE AND THE CARTRIDGE IS NEW TODAY
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: MFCV-295cn
JA: What troubleshooting have you tried?
Customer: removing it and putting it in slowly
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: Printers
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Are you using genuine Brother inks, or generic/refilled ones?

Expert:  Nathan replied 3 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan