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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Ting to erase memory, and followed your instructions but

Customer Question

Ting to erase memory, and followed your instructions but fax/printer is not asking any questions when done and also printer is not printing wellOk, thanks, ***** ***** a brother printer/copy, scan and fax machine, mfc 465cn
Submitted: 2 months ago.
Category: Printers
Expert:  Russell H. replied 2 months ago.

Hi, thanks for opening a new question/case... this is Russell H.

I hope I can continue helping with the problem, though I recall that the print quality problem has been cleared up by my instructions.

I proposed a procedure to help with the memory full error. Please tell me, did that clear the memory full error, the procedure to clear jobs out of memory?

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