Thank you for your question. I amCustomerand I look forward to helping you with your issue today.
May I know the make and model number of your printer?
Are you trying to print from the computer?
May I know the operating system you are using? Is it Windows 7?
S H E F I N
Please follow the instructions given below.
Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.
Note : Make sure that you are resetting the printing system before adding the printer.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!