How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

All light are blinking, screen is pink with circle and line

Customer Question

All light are blinking, screen is pink with circle and line at top and # and letters c3e8a23d
JA: How long has this been going on?
Customer: off and on for a week.
JA: What troubleshooting have you tried?
Customer: nothing works on display screen so there's really not much i can do but turn it on and off.
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: Printers
Expert:  tyroneboman replied 4 months ago.

Hi ,

My name is***** am a certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

What is the brand/model number please?