Hello, my name is ***** ***** I"ll be assisting you today!
From what it sounds like to me, you may have clogged print heads. It should be fixable.
1.) Print the Nozzle Check Pattern. If the print quality is poor, then your heads are clogged or getting there.
2.) Perform a cleaning.
3.) Print the Nozzle Check Pattern again. If it is still poor.....
4.) Then perform a deep cleaning.
5.) Do another Nozzle Check Pattern.
If you need further instruction on HOW to do this, you can go to the support website:
If these steps do not resolve, try cleaning the heads again and dry them in a WARM place.
I really hope this works. Canon is a great product and it's hard to let a Canon product go when it has been good to us.
If you have any more questions, let us know and reply back.
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