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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have had a series of problems with my Pixma 2460. An

Customer Question

I have had a series of problems with my Pixma 2460. An amateur I accidently/stupidly uninstalled my Cannon data from my control panel thinking the disc with the replacement printer would reinstall the drivers et al. It doesn't because I removed the Driver. I'm penniless at the moment can we reinstall free of charge. The break down of the printers was their environment not their quality. Help!
Submitted: 2 months ago.
Category: Printers
Expert:  Michelle replied 2 months ago.

Click on the remote link and as it opens the page scroll down and click on the green button "I Agree" download and run Secure Remote Assistance
Allow it to install and let it be opened. I will be able to connect then.

What operating system the computer has?