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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I ran out of black ink in my Brother J4510DW. I loaded a new

Customer Question

I ran out of black ink in my Brother J4510DW. I loaded a new cartridge but it won't print. Please help.
Submitted: 2 months ago.
Category: Printers
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I'd like to help with the situation, if I can give the right advice for the case.

I will need to ask first:

- how long had the black ink run out, before you discovered it was gone?

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