How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

My Canon T5i is producing two images of each shot when I

Customer Question

My Canon T5i is producing two images of each shot when I download them on to my computer instead of one Is there a setting I am missing?
Submitted: 4 months ago.
Category: Printers
Expert:  Rylan Sharpe replied 4 months ago.

Hello, I am Rylan and have many years of experience in Computer support and I am happy to assist you with your question.

Expert:  Rylan Sharpe replied 4 months ago.

Can you please confirm What the file types are of both images?