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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Brother hl5370 not printing says print error - have reset

Customer Question

brother hl5370 not printing says print error - have reset and checked wires - the lights on the printer are all green
Submitted: 2 months ago.
Category: Printers
Expert:  Thomas replied 2 months ago.

Hi! My name is ***** ***** I'm happy to help!

Sorry that you're having printer problems. May I ask, what operating system is on the computer you are using? Also, is the connected to your computer with a USB cable?

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