How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15759
Experience:  HNC Computing; Large format and multifunction printer expert
30970729
Type Your Printers Question Here...
Electronics Pete is online now
A new question is answered every 9 seconds

Epson Stylus C60 The red and lights are flashing at the same

Customer Question

Epson Stylus C60 The red and green lights are flashing at the same time and I cannot get it to print
Submitted: 4 months ago.
Category: Printers
Expert:  Electronics Pete replied 4 months ago.

Hi there,

My name is***** will try my best to help you with your printer question.

When both the red and green lights are flashing at the same time, this indicates that there is an internal error - possibly with the printhead or the carriage mechanism.

You can try turning the printer off and on again; if the error does not clear then the printer will need to be sent for repair or replacement.

--------------------
Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.
Pete.
--------------------

Expert:  Electronics Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

Expert:  Electronics Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?