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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15749
Experience:  HNC Computing; Large format and multifunction printer expert
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Setting up and getting error code OxE5, wf-3640, turned on

Customer Question

setting up and getting error code OxE5
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: wf-3640
JA: What troubleshooting have you tried?
Customer: turned on and off
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks
Submitted: 4 months ago.
Category: Printers
Expert:  Electronics Pete replied 4 months ago.

Hello,

The 0xe5 error code refers to a faulty Print Head, it appears the machine was not manufactured correctly. It will need to be returned.

Expert:  Electronics Pete replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

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